Privacy Policy

Effective Date: October 2025

Company Name: Klass Cleaning Ltd

1. Purpose

This Privacy Policy describes how Klass Cleaning Ltd collects, uses, and protects personal data in compliance with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect personal information such as name, address, email, phone, payment details, and booking information.

3. How We Collect Data

Through our contact or booking forms, emails, calls, WhatsApp messages, cookies, and Google Analytics.

4. How We Use Your Information

We use your data to process bookings, provide services, communicate updates, and improve operations.

5. Legal Basis for Processing

We process data based on contractual necessity, legal obligations, legitimate interests, and consent for marketing.

6. Data Retention

Data is retained for up to one (1) year post-service completion, then securely deleted or anonymised.

7. Sharing of Information

We do not share data with third parties unless required by law.

8. Security

We use appropriate security measures to prevent unauthorised access or misuse.

9. Cookies and Analytics

Our website uses cookies and Google Analytics to enhance user experience. Cookies can be disabled via browser settings.

10. Marketing Communications

We may send promotional messages via email, SMS, or WhatsApp, with an opt-out option available.

11. Your Rights

Under UK GDPR, you have rights to access, correct, delete, and restrict your data. Contact info@klasscleaning.net for requests.

12. Changes to This Policy

We may update this policy periodically; updates will appear on our website.

13. Contact Details

Email: info@klasscleaning.net | Address: Klass Cleaning Ltd, 109, 94 London Road, Oxford, OX3 9FN.